FAQs

FAQs

HERE YOU WILL FIND ANSWERS TO QUESTIONS WE ARE ASKED MOST OFTEN BY USERS. HAVE A LOOK TO SEE
IF WE HAVE ALREADY ANSWERED YOUR QUESTION.

  • general questions
  • sign up/registrations
  • products & services
  • billing options & refund policy
  • search procedures & options
SIGN UP/REGISTRATION
  • How do I get free report?

    The FREE TRIAL runs a scan on selected services chosen by our tech team so you can see how it works in real time. To receive a full report requires the purchase of search credits for the online platforms or apps you want to scan.

  • Why is FREE TRIAL blurred?

    The FREE TRIAL is a sample to illustrate how the service works. To see complete results for more than the sampled platforms requires purchase of at least one search credit.

  • Why didn't I receive a verification email

    Your verification email may have gone to your SPAM or BULK folder because they are generated automatically. Depending on your internet service provider or if you are trying to access iFindCheaters.com from a LAN terminal there may be filters that block automated email. We recommend you only access the site from your personal device. If your verification email does not appear within 10-15 minutes, please let us know.

  • Why is the SCAN/SEARCH taking so long?

    The SCAN/SEARCH times may vary depending on what time you submit your request. The average is 2-5 minutes, but it may take longer based on the search you request, and if the sites being scanned are receiving heavy user traffic.

  • How do I see the SCAN/SEARCH reports

    As soon as you have entered your payment information the results will become visible. For your convenience, you can also download the report as a printable PDF document.

  • Will the report emailed to me?

    To protect confidentiality, we do not send reports via email. You will receive an email notification that the report is ready for viewing on the site.

  • Do you provide partner's log information (username and password) for the sites or apps they have active accounts on?

    Our service can confirm the existence of active accounts linked to your partner’s name and email address. We cannot access their passwords or materials they may have uploaded to those accounts. To do so would be an invasion of privacy and thus illegal.

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